We are always happy to help whenever you encounter any difficulties using our products.
When asking for help, keep in mind that we need your help as well. Always provide as much information about the issue as possible. It saves time and effort on both sides and your project will be up and running faster.
General recommendations are:
Unless you provide an accurate and complete description of the issue, we can hardly provide laser-targeted support which will get you out of the trouble.
Thanks for your cooperation.